Customer Comments

Check out what our customers are saying about us!

Book with confidence knowing that ...

  • We have been in business since 2003. 22+ years of satisfied customers!
  • Our employees also love working for HotelPlanner, read our employee reviews
  • We pride ourselves on great customer service and customer satisfaction.
"Country Inn and Suites was fantastic."

Dianna Landon and the staff was great. I would highly recommend this site for any group.

A.P. Waynesboro, MS
"It was a very easy process!"

Responses came back very quickly. I am glad to have come across a program that would allow me to find group rates for a reasonable price!

K.G. Rochester, NY
"This service is an effective way of contacting hotels when you need to organize any big event."

I'm very pleased to have gone to website.

G.J. Tampa, FL
"I would definately use your service again."

It saved me sooooo much time. It was greaat to fill in what where and when and getting the information back so quickly. Thank you for your great service.

S.B. Atlanta, GA
"The bid feature of the website is cool."

Instead of the buyer committing blindly to the seller, the seller has to accept the buyer's terms and provide a price. We love it.

J.K. Lansing, MI
"Thanks so much for your help."

Your website was a lifesaver as I had called that hotel the day before I logged on and was offered a block for almost twice the price!

R.D. Oak Brook, IL
"My experience with finding a hotel that suited our group was daunting at first."

Then I found your website and it was smooth sailing from then on. My thank goes out to your service and I want you to know I appreciate everything that was done to ensure that we were satisfied with our choice.

D.M. ABERDEEN, MS
"Fantastic!!"

I will definitely come back for future travel. I just input criteria, and the rest is done for me! I wish I'd discovered this years ago!!

R.T. Columbus, MS
"Thanks for the feedback."

I will definitely use your site in the future. This was my first time setting up a conference for a government agency so I have learned a lot. By having the hotels bid for business or at least advise if they could accommodate was a HUGE time saver. I started by throwing darts at hotels in certain locations and cold calling them before I found your website! I really appreciate yours and the teams help.

C.B. Denver, CO
"Thank you!"

Your site is very cool, I like it and it helped me get a great rate for my group's trip! I will definitely use your services again in the future!

W.M. New Orleans, LA
"I will be telling everyone about you guys and utilizing your services again myself this week."

Thanks so much for all your help, it was awsome!

K.G. Naples, FL
"I have had an extremely good experience with this web site and have booked to separate trips the Spring."

It was very quick and efficient. I will use it from now on personally and proffesionally!

C.R. San Antonio, TX
"It was very convenient and the bids were timely."

Only hotels that met my criteria responded and I considered hotels and parts of town that I otherwise would not have considered.

L.I. Atlanta, GA
"We had a most enjoyable experience at the Radisson."

They went out of their way to make our meeting a success. I gave your website to our travel supervisor so she can use it in the future. It certainly makes planning a meeting much easier. Thanks for your help.

P.K. Chicago, IL
"I can't say enough about your event planning service."

You have a client for life. We will definitely use you next year for our annual 46th reunion in 2010. We don't know where the destination will be as of this writing, but we know who will be our planner! Thank you so much again for your excellent and professional service. I would be happy to fill out any type of evaluation or recommendation of your service. Just let me know.

D.S. Orlando, FL
"I really enjoyed using your site to book rooms for the wedding next spring."

I ended up booking with the last hotel to send me a bid. Everyone was most pleasant to work with.

D.M. Barstow, CA
"I truly love the service your company offers and will use it again for future group reservations."

I also have recommended it to several of my friends. Keep up the good work!!!

K.D. Natchitoches, LA
"I think this is a great source for those planning a group trip and have a specific budget in mind."
A.H. Long Island, NY
"I will definitely use you in the future."

You saved me on this one as space was really tight that week in DC.

K.T. New York City, NY
"Just wanted you to know that your site is the greatest."

If I hadn't stumbled onto your web site I would not have been able to make as good a deal (which may have resulted in our having to cancel this trip to arrange for something more local). Thank you and your group so much!!! I will keep this web site handy for future use and also tell everyone about it.

A.L. Hershey, PA
"The site has been a tremendous planning tool for me."

The site is easy to navigate and the responses are immediate. What a timesaver! I especially like how easy it is to communicate with a someone by phone when necessary. What a great service!

M.E. St. Louis, MO
"I think it went very well."

This is the second time I've used your site and I couldn't be happier! So simple, just what I ask for and I know some others in our company are using also. Thanks for another great job!

A.L. New York City, NY
"It was easy, had what I needed, and very helpful!"
D.D. Chicago, IL
"The service of your site was incredible!"

It made my job 100 times easier! The hotels were wonderful, even the ones who couldn't accomodate us. Truly a great experience, and will now be a perminent fixture in my arsenal of business "secret weapons."

A.B. Dallas, TX
"We appreciate what you do!"

We stumbled onto your site and used your expertise in March 2008 to find hotel rooms in Sarasota we still can't believe your service was FREE. Our rooms were first class for cheap, and you can be sure we will be using your service for a long time to come. Great job -unbelievable free service. Thanks guys

A.J. Atlanta, GA
"This was easy, fast, and less stressful than expending the energy doing the research myself."
G.B. Atlanta, GA
"I was very happy with your service."

You responded very quickly, and your representative was eager to help. I appreciate the quality service you have given us. Thank you.

S.B. Arden Hills, MN
"Thank you for your help, however - I would have never found such a great deal at this historical hotel without your website's help."

You can quote on that - your site is by far and above the most comprehensive and complete hotel planning guide for groups on the internet.

M.S. San Marcos, TX
"This is a great way to book a hotel, especially for a family affair."
P.C. Atlanta, GA
"You helped me with budgeting airfares and with all this help on hotels and air, we ended up choosing to have an off-site meeting and it ended up being cheaper than us hosting it here in NYC!"
C.C. New York City, NY
"I want to commend you and your organization on this service."

It was fast, easy, and convenient. The service far exceeded anything I expected and the choices of hotels was wonderful.

C.L. Nashville, TN
"hank you!"

I will definitely be recommending your service to others I know. It made the confusing task of booking a hotel block easy as pie! I can't imagine how tedious it would have been to call each of the hotels- and who would want to when they all competed for our business instead? :)

C.T. San Marcos, CA
"When people provide customer friendly service in today’s world, it should be applauded!"

So many businesses have taken almost and adversarial attitude towards the customer, in other words, they over compensate for a consumer not following through. As a business, it is my understanding, that the business should always follow through and do as they promise! Loyalty between consumers and businesses should remain alive, profit above service is a bad plan and will cost the business in the long run!

R.F. Denver, CO
"This is a wonderful tool for securing group hotel reservations!"

I will certainly use you again when we begin to plan our next group outing.

T.J. Greenview, SC
"This site was very helpful in getting the hotels to compete and get us what we wanted at a price that fit in our budget, thanks so much!"
N.C. Bowling Green, KY
"Everything went smoothly and we got such a great rate that nearly everyone in the wedding is coming up to stay the night before!"

That's about 40-50 people so we needed extra rooms and Serge has accomodated us with this all at the same low price.

S.M. Sacramento, CA
"This is one of the best services I have seen so far on the internet."

I was placed in charge of the hotel and park for our Family Reunion in September and in 2 weeks I was able to meet with several Sales Personnel at many different hotels. They were prompt responding directly from you Website. I will recommend this service to anyone planning a big event.

K.B. Milwaukee, WI
"I have been working with Samantha and she has made the process seemless and easy."

Thanks for checking up. This was the first time using you for a block of rooms ~ what a great set-up you have! My days of calling individual hotels directly are over. I will be using and recommending your services again.

M.R. East Lansing, MI
"I was given lots of different offers, a very quick response time and VIP service on my wedding night."

Thanks!

G.R. Nashville, TN
"Originally I thought planning reservations for a group would be challenging, however, your site made it much easier than I ever imagined!"

Thank you!

S.R. Hartford, CT